Questions, answered.

A zipped folder containing a responsive HTML file, a PNG preview, and install guides for Gmail, Outlook (Mac + Windows + OWA) and Apple Mail. We also keep the source file on record in case you want to tweak it later.

Starter and Signature orders are delivered within 24–48 hours. Team and Brand Kit orders take up to 72–96 hours because of the extra review rounds. You will see the estimated turnaround on the order detail page.

Yes. We build every signature so it reads clearly on both light and dark backgrounds — avoiding stacked images that invert badly or transparent PNGs that blow out in Apple Mail.

You are redirected straight to a requirements form. Fill in your name, role, contact details and brand assets, and your order automatically moves into our design queue.

Yes. Photos and logos are optional on the requirements form. We can build a text-only signature or place a monogram in place of the photo.

Every plan includes revision rounds. Submit feedback directly through the order chat — we reply from the same thread, so you always have one place to track the conversation.

We accept Visa, Mastercard, American Express and Discover via Authorize.Net. Card data never touches our servers — it goes directly from your browser to the gateway.

No. Every plan is a one-time charge. You pay once, we deliver, and you own the files outright.

Yes — full refund if you request it before we start designing. Once revisions begin, we offer a pro-rated refund based on how far into the scope we are. Full details on the Refund Policy page.

Yes. We test each deliverable in the four biggest clients (Gmail web + mobile, Outlook desktop + Mac, Apple Mail, and Outlook Web App) before we mark an order delivered.

Yes. We build directly in HubSpot / Gimmio when the plan includes source files (Team and Brand Kit) so you can edit without rebuilding from scratch.